Connections

Customers who wish to increase or establish a new electricity supply to their property may require the electrical distribution network to be altered or upgraded.

The CitiPower Customer Connections Guideline explains the general requirements and steps you may need to take. It is important to plan early so an electricity supply can be made available when it's required.

The CitiPower Deemed Distribution Contract sets out the terms and conditions on which we will maintain the connection of your supply address to our distribution system. It also outlines certain rights and obligations relating to the supply of electricity to your supply address.