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Report Faulty Streetlights - CitiPower

If you would like to report a street lighting fault to CitiPower, please fill in all the fields contained in the form below and click on the submit button to send it to us. By providing accurate information, you help us to identify and promptly repair faulty streetlights. In emergency situations, contact us on our service difficulties and faults line.

* Required fields

Your contact information

CitiPower Network Powercor Network
* Name
* Address
* Contact phone number
* Contact Fax
* Email
* National Meter Identifier (NMI)

(your NMI number has 11 digits and appears on the bill you receive from your retailer)

* Type of street lighting fault

Light is not working Light is blinking on and off Damaged light or pole Light or pole has been defaced Multiple lights in the street are not working Light is on during the day Other (please enter a description of the fault in the box below)

Location

* Please enter the closest address, nearest cross road and location to the fault. Providing accurate information of the faulty light location assist fault crews in accurately identifying and promptly repairing the faulty light:

Additional Comments

Please add any additional comments you believe will help below (e.g. Pole number the light is on, or landmarks or significant buildings near the faulty light):