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Connection Technical Advisors are Here to Help

19 May 2009

Our business has 10 Connection Technical Advisors servicing the CitiPower and Powercor network areas. They are available to assist those involved with customer connections with information and advice about:

  • Victorian Service and Installation Rules
  • CitiPower and Powercor Technical Standards
  • Electricity safety legislation impacting on our distribution networks
  • The electricity supply negotiation process
  • Electricity service and meter arrangements and related matters
  • The provision of comment and acceptance of electrical installation design diagrams
  • Pole to pit underground service lines
  • Proposed subdivisions of land
  • Customer High Voltage/ Low Voltage electrical installations
  • Registered Electrical Contractor requests for supply isolation
  • Restoration at customer premises

Contractors and business partners can now contact a Connection Technical Advisor via email, and we will endeavour to respond on the same business day. We can also be contacted on 1300 132 894 between 8am to 9.30am Monday to Friday.