Customers

Whether you need to upgrade your connection or have a new electricity connection installed, we’re here to help.

electrical safety

electrical safety

Electricity Connections – Customer

Organising electricity connections is easier than ever with our online connections portals eConnect and mySuppl...

myenergy

myenergy

myEnergy

With the myEnergy dashboard, you can see how your home or business...

customer charter

customer charter

Customer Charter

Did you know about 24%* of your electricity bill goes towards delivering...

life support customers

life support customers

Life Support Services

If we know you rely on a life support system, we will...

network pricing

network pricing

Network Pricing

There is a charge for using our network and this charge is...

demand management

demand management

Demand Management

The Demand Management Process is how we investigate, develop and implement non-network...

private overhead electric lines poels

private overhead electric lines poels

Private Overhead Electric Lines (POELs)

We have about 21,000 customers with private overhead electric lines (POELs...

Have a question for our team?

Have a question for our team?

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