Be power smart

There are simple things you can do to prepare, keep safe and reduce the inconvenience of an outage.

We work year-round to keep our electricity network safe, and power flowing to your property. As part of this work, we sometimes need to turn the power off to your home or business while we safely maintain, repair or upgrade parts of the network.

Extreme weather can happen at any time of the year, but it can occur more frequently in summer. Storms, lightning, high winds, flooding and fires can all damage electricity infrastructure and down trees onto powerlines – potentially resulting in power outages.

This summer, the Bureau of Meteorology is predicting even more rain, storms and potential widespread flooding, as well as heatwave conditions. This means the risk of outages continues to increase.

We’ve put together some helpful information, so you can ensure you’re prepared in the event of an outage – and know how to stay safe around any damaged powerlines in your area.

Be prepared for outages

To perform essential maintenance, we schedule planned outages which may include turning your power off. And even with our reliable, high-quality electricity network, unexpected outages can happen when extreme weather occurs.

How to prepare for outages
Stay safe near powerlines

Coming into contact with overhead powerlines can cause serious injury or death. Whether you’re pruning trees, keeping up with home maintenance or there are damaged power lines in your area, follow these tips to stay safe.

Read our powerline safety tips
Save on your energy bills

Cold weather can mean using heaters and climate control systems more often, increasing your home or business power costs. But there are things you can do to manage your bills even in winter.

Start reducing your energy bills
Stay up to date on power outages

You can keep track of power outages and receive reminders about planned works. Don’t miss an outage notification in your mail box. Sign up for SMS or email outage notifications and get information, fast!

Sign up for outage notifications