Search page content
Search all content
Search site documents
Our company structure, management and reporting details.
Updates, news and announcements.
Information on our networks and performance.
Community and environment
How we participate in our communities.
Information on our Customer Consultative Committee.
Information about our customers' rights, entitlements and obligations.
Information about how we work and engage with our stakeholders from customers to regulators.
Information about network pricing
New connections or upgrades including solar and other generation.
Life support services
For customers on life support systems.
Monitor and manage your power.
Private overhead electric lines (POELs)
Power supply for remote or rural properties.
How we supply the required amount of electricity.
Register to see how you use electricity in your home or business
Our interactive map shows current outages.
Power outage notifications
Keeping you informed about outages affecting your home or business.
What to do in a power outage
Tips to help you during an outage.
Investing in a more intelligent and responsive grid that continues to deliver value to our customers.
Buninyong energy storage system
We’re progressing with the installation of noise and visual treatments for the Buninyong energy storage system.
Keeping you safe
What to do in an emergency
Important safety information.
Our investment to reduce bushfire risk.
Powerline Replacement Program
We are replacing sections of High Voltage lines in some bushfire prone areas.
Safety around the home
Tips to protect you and your family.
Safety around our networks
Safety is our number one priority.
Important information for your workplace.
Handy tips for home or workplace safety.
Electrical safety tips
Important tips to keep you safe around electricity.
Working with us
Current career opportunities
Vacancies and job news.
Working at CitiPower and Powercor
Career development, rewards and benefits.
Graduate programs, apprenticeships and traineeships.
Information for RECs, work practices, permits and forms.
Tools and resources for retailers
Diversity & Inclusion
Policies and initiatives to support our employees.
Can’t find an answer online? Contact us...
General feedback or complaints.
Report a streetlight fault
Help keep our streetlights in working order.
Compensation eligibility information.
Get Summer Ready
6 November 2017
It's important to be prepared for summer especially if you live or work in a bushfire prone area. Find out what you can do to help reduce the risk and get prepared for possible outages.
Want to know where your money goes on your electricity bill? Click here to find out and discover how we can help you take control of your energy.
Getting connected is easier than ever with our online connection portal eConnect saving time and providing greater transparency.
Power outage search >
Check if you’re in our area
Electrical faults and emergencies
13 12 80
13 24 12
13 14 50
Easy access tools
Connect your power with eConnect
Upgrade or extend the network with mySupply
Take control of your electricity bill with myEnergy
Register for SMS updates
Report a streetlight fault
Back to top
Print this page
share this page
Warrnambool community ride raises $65,000
16 Oct 2017
$65,000 raised for charities in Shepparton
18 Sep 2017
Leila Rose Foundation Chosen for Charity Partner
4 Sep 2017
CitiPower and Powercor Australia
Copyright © 2018 CitiPower and Powercor Australia
Privacy and Disclaimer
Website produced by