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Information on our networks and performance.
Community and environment
How we participate in our communities.
Information on our Customer Consultative Committee.
Information about our customers' rights, entitlements and obligations.
Information about how we work and engage with our stakeholders from customers to regulators.
Information about network pricing
New connections or upgrades including solar and other generation.
Life support services
For customers on life support systems.
Private overhead electric lines (POELs)
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How we supply the required amount of electricity.
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Our interactive map shows current outages.
Power outage notifications
Keeping you informed about outages affecting your home or business.
What to do in a power outage
Tips to help you during an outage.
Keeping you safe
What to do in an emergency
Important safety information.
Our investment to reduce bushfire risk.
Powerline Replacement Program
We are replacing sections of High Voltage lines in some bushfire prone areas.
Safety around the home
Tips to protect you and your family.
Safety around our networks
Safety is our number one priority.
Important information for your workplace.
Handy tips for home or workplace safety.
Electrical safety tips
Important tips to keep you safe around electricity.
Working with us
Current career opportunities
Vacancies and job news.
Working at CitiPower and Powercor
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Graduate programs, apprenticeships and traineeships.
Information for RECs, technical standards & work practices, permits and forms.
Tools and resources for retailers
Diversity & Inclusion
Policies and initiatives to support our employees.
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General feedback or complaints.
Report a streetlight fault
Help keep our streetlights in working order.
Compensation eligibility information.
On Top Of Things
We've launched an advertising campaign to help customers understand the vital role we play in our community and shed light on how we stay on top of things.
We’ve made it easier for customers to apply for a No Go Zone Assessment / Permit to Work, request a Permit Renewal and advise of Completion of Work, all in one place using our online portal mySupply.
Getting connected is easier than ever with our online connection portal eConnect saving time and providing greater transparency.
Power outage search >
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Easy access tools
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Take control of your electricity bill with myEnergy
Register for SMS updates
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New advertising campaign launched
19 Aug 2018
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21 May 2018
Power of the Country Competition Finalists Announced
15 May 2018
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