It is a requirement of CitiPower and Powercor that all Field Contractors are approved to work on our network
As a Field Services Contractor, we will give you the tools and resources to onboard new contractors and request changes to your existing workforce.
The Field Services Contractor Automation (FSCA) App is available to directly request to onboard or change your contractors.
Related Information
Support
If you would like to use the FSCA App, or need further support, please contact our team at contractorenquiries@powercor.com.au
For all IT access issues, please contact our IT Support Team at 1300 42 8888
To gain access to FSCA, please contact contractorenquiries@powercor.com.au or your Contract Responsible Officer.
Each application is different and involves different checkpoints within CitiPower and Powercor. The status of the application will be shown at the top of the screen, with the current checkpoint visible. For further information, please refer to the User Guide in the Resources and Documents section.
To have a subcontractor approved to work on the network, a Subcontractor Approval Form must be filled out and submitted to your Contract Responsible Officer. Once approved, the subcontractor will be added to the list.
To reset your password, please contact out IT Helpdesk on 1300 42 8888.
If you have a new position to be added, please contact contractorenquiries@powercor.com.au
For all IT requests and access, please contact your Contract Responsible Officer who will advise the information required.
To remove a contractor, please raise a Terminate request. All assets on loan (keys and Photo ID/swipe cards) must be returned to the Contract Responsible Officer.
