As more households and businesses invest in new energy technologies such as solar and batteries, we are building our capability to support a clean energy future and the rise in electrification across the sector.

Over the next few weeks, we are testing how we manage voltages on our network.

Growth in rooftop solar systems and other distributed energy resources can create challenges for networks as they can push up voltage levels in the system.

Managing voltage on our network is important to enable more solar, reduce carbon emissions and keep power affordable for all our customers.

These tests will help us to define operational settings on our network to ensure power remains safe and reliable as more renewable energy comes into the system.

What does it mean for you?

CitiPower will be conducting voltage tests on our network in August, but you are unlikely to see any changes to your power supply.

Testing will run for up to 45 minutes. We will not be turning power off to customers in connection with this testing.

While it is highly unlikely you will notice any changes to your power during testing, in rare cases, some customers may experience their solar system or other sensitive equipment tripping. Should you experience any irregularities to your supply resulting in financial loss, please submit a claim online at https://www.powercor.com.au/contact-us/claims/

If you have any questions, please contact CitiPower on our general inquiries line –1300 301 101.