Solar energy

We’re seeing huge growth in the number of customers in our network installing rooftop solar PV systems. It’s a popular way of taking control of energy reliability and costs in your home and there are great incentives available through the Victorian Solar Homes program.

On the days when you generate more solar electricity than you need for your home, you may be able to export this excess power back to our network and receive money in the form of a feed-in tariff.

Our networks take electricity to and from your home. This means we need to balance the amount of power flowing from large-scale generators as well as private solar PV systems in order to keep the electricity supplies reliable for all of our customers.

In many areas the ability of the network to absorb solar export can be limited. It won’t prevent you from installing a solar PV system but it could impact the amount of exports you can make and the money you will receive back.

If you’re interested in installing a solar PV system at your property we’d encourage you to check with us early in your decision making process to make sure you can do everything you want to, to make your investment stack up.

There is great information available to help you understand the costs, benefits and technical requirements associated with investing in solar PV. The following organisations will provide you with information on:

  • getting the right smart inverter so you can export, if export allowances are available
  • ensuring you’re on the right energy plan and tariff to minimise your electricity costs
  • finding an accredited installer or solar retailer
  • what you need to consider when making a financial decision about installing solar

Get the facts

Your steps to solar success

If you’re new to solar you’ll probably have a few questions about how everything works. To help, we’ve made this easy step by step guide to support you through the journey.

1. Check before you connect

As your network distributor, we manage the poles, wires and meters associated with delivering electricity to your home. we are the only source of truth on the electricity network in your area, so it’s important that your installer gets a solar pre-approval through our eConnect portal. this is critical because there is a variety of factors in your neighbourhood that might affect the amount of solar you can export, which might impact how much solar you choose to put on your house. Depending on circumstances, you may choose to invest in a battery or a different size solar PV system.

2. Choose an accredited installer

Installers and retailers can be accredited by the Clean Energy Council through a program with the ACCC to bring about better standards within the solar and storage industry. Learn more about choosing an installer.

3. Make sure you have the correct inverter with the correct settings

This is something you need to make sure your installer does. Since 1 December 2019, all Victorian Network Service Providers are mandating the use of ‘smart inverters’ on all rooftop solar PV systems.

A smart inverter has power quality response mode settings which mean your system doesn’t trip-off when the power voltage fluctuates. Otherwise, when trips happen your system may not be generating power for your home and for export.

Make sure your scope of work with your installer specifies the need for a smart inverter and make sure your installer signs off that the settings have been applied and turned on when the system is connected.

4. Review your contract

Your installer will submit a contract with us on your behalf, letting us know your system is installed and has the right smart inverter settings working. This contract is called the Model Standing Offer and essentially registers your solar connection with us. If we don’t know your system is connected then you won’t be able to receive the feed-in tariffs you may be expecting and we won’t be able to tell if there are issues with your connection.

Clean Energy Council

We are members of the Clean Energy Council which is a not-for-profit organisation that represents and work with Australia’s leading renewable energy and energy storage businesses as well as rooftop solar installers to further develop clean energy in Australia.

The CEC has a range of information available for consumers about buying solar, including useful guides and tools to finding a solar retailer or installer in your area.

Solar battery line drawing icon

Visit the Clean Energy Council

Visit the Clean Energy Council

Learn more about buying battery storage