CitiPower Regulatory Reset 2026-31

Every five years, we prepare a business plan for review and approval by the Australian Energy Regulator. This process, known as the regulatory reset, determines how much customers pay for our services.

We engaged with our customers and stakeholders to develop this plan, which was assessed and finalised by the Australian Energy Regulator (AER) in April 2026.

We’re investing $1.2 billion in our network from 2026 to 2031 and we will deliver all of this with an annual bill reduction of $9 every year.

Learn more andhave your say

You can learn more about our 2026-31 regulatory proposal, including the proposed initiatives, at Engage CitiPower. You can also share your feedback and register for updates.

Go to Engage CitiPower

Related content

Powercor Reg Reset 2026-31

With the regulatory process now complete, our focus is on delivering our plan and making sure investments are delivering what our communities need.

Customer Advisory Panel

Our Customer Advisory Panel is designed to assist us in developing our future program of works through collaboration and representation of customer and stakeholder views and preferences

Regulatory information

As an essential service provider, our vision, plans and operations are subject to the approval and oversight of a range of regulators. Find out more about our Regulatory Resets, Customer Advisory Panel and the frameworks that we comply with.

We have lift off! Well, almost...

Our new website will be live on September 1st.

Take a look around and discover lots of new content and brand new outage map and list.

Check out the new map