myEnergy
LOGIN
Search page content
Search all content
Search site documents
About
Corporate information
Our company structure, management and reporting details.
Latest News
Updates, news and announcements.
Electricity networks
Information on our networks and performance.
Community and environment
How we participate in our communities.
Consultative Committee
Information on our Customer Consultative Committee.
Customer Charter
Information about our customers' rights, entitlements and obligations.
Stakeholder Engagement
Information about how we work and engage with our stakeholders from customers to regulators.
Network Pricing
Information about network pricing
Our services
Electricity Connections
New connections or upgrades including solar and other generation.
Life support services
For customers on life support systems.
Smart meters
Monitor and manage your power.
Private overhead electric lines (POELs)
Power supply for remote or rural properties.
Demand management
How we supply the required amount of electricity.
myEnergy
Register to see how you use electricity in your home or business
Outages
Current outages
Our interactive map shows current outages.
Power outage notifications
Keeping you informed about outages affecting your home or business.
What to do in a power outage
Tips to help you during an outage.
Keeping you safe
What to do in an emergency
Important safety information.
Bushfire mitigation
Our investment to reduce bushfire risk.
Powerline Replacement Program
We are replacing sections of High Voltage lines in some bushfire prone areas.
Safety around the home
Tips to protect you and your family.
Safety around our networks
Safety is our number one priority.
Workplace safety
Important information for your workplace.
Electrical awareness
Handy tips for home or workplace safety.
Electrical safety tips
Important tips to keep you safe around electricity.
Working with us
Current career opportunities
Vacancies and job news.
Working at CitiPower and Powercor
Career development, rewards and benefits.
Employees
Graduate programs, apprenticeships and traineeships.
Suppliers
Information for RECs, work practices, permits and forms.
Electricity Retailers
Tools and resources for retailers
Diversity & Inclusion
Policies and initiatives to support our employees.
Contact
General enquiry
Can’t find an answer online? Contact us...
Customer feedback
General feedback or complaints.
Report a streetlight fault
Help keep our streetlights in working order.
Customer Claims
Compensation eligibility information.
eConnect
Getting connected is easier than ever with our online connection portal eConnect saving time and providing greater transparency.
Read more
Nominate a Legend
We're celebrating the power of the country. Is there someone in your community who is an everyday hero?
Read more
Power outage search >
Check if you’re in our area
Electrical faults and emergencies
CitiPower
13 12 80
Powercor
13 24 12
Telephone
Interpreter Service
13 14 50
Easy access tools
Connect your power with eConnect
Upgrade or extend the network with mySupply
Take control of your electricity bill with myEnergy
Register for SMS updates
Report a streetlight fault
Back to top
