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Reconciliation at CitiPower and Powercor

Our Reflect Reconciliation Action Plan sets out how we’ll help to create a more inclusive future for all Victorians.

Reconciliation at CitiPower and Powercor

Our Reflect Reconciliation Action Plan sets out how we’ll help to create a more inclusive future for all Victorians.

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Check for outages in your area

Check outages in your area
Check outages in your area
Check outages in your area
How can we help you today?
Energy Bill Relief Fund 2024-2025

In 2024-2025, all Australian households will receive a $300 rebate on their electricity bill from the Australian Government. Eligible small businesses will receive a $325 rebate.

The rebate will automatically be paid in quarterly instalments via your electricity retailer. Households in embedded networks will be eligible via an application process managed by the Victorian Government.

Learn more (external website)
Emergency backstop for minimum demand events

From 1 October 2024, new and upgraded rooftop solar systems will be able to be remotely reduced or stopped if there is an excess of energy in the network.

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Multi-factor Authentication (MFA)

To enhance the security of our systems and protect sensitive data, all myEnergy, eConnect and mySupply users now need to use Multi Factor Authentication to log into their account.

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Got a question for our team?

Contact us online or via phone for general enquiries, as well as faults and emergencies.