Depending on the damage, it may take days or longer to complete repairs to electrical infrastructure.
We advise people to follow three important steps to be prepared:
But if a major fire or bushfire is threatening, then follow these tips to know what to do immediately before, during and after the event in relation to electricity safety.
Always treat them as ‘live’ and stay at least 10 metres away. Report them immediately by calling: 13 24 12. If the situation is life-threatening, call 000.
State Emergency Services: Call 132 500 or visit ses.vic.gov.au. Download the VicEmergency app at: emergency.vic.gov.au. If you need interpreter services call 13 14 50.
Choose your preferences for how we communicate with you in a power outage through this service.
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