A number of tools and resources are available to support energy retailers in working with us to:
Please use the Retailer Enquiries Form below to submit requests relating to:
Or for urgent inquiries such as same day energisations, call:
CitiPower: 1300 724 234 Powercor: 1300 243 422
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Learn moreThis form is provided for Electricity Retailers only.
Retailers can submit enquiries and requests relating to:
If required, please refer to the industry Retail Operations Contact List (ROCL) for process owner and escalation contact details for each business process.