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Connections for your home and workplace

For new connections, or to abolish an existing connection

For your homeConnections for your home

eConnect is our online portal to connect power for your home.

After registering your eConnect account, you can:

  • Seek pre-approval for a rooftop solar connection or extend a current request
  • Plan for embedded generation with the capacity to generate up to 200kW
  • Arrange a new connection for your home, for example, to support an electric vehicle charger
  • Make alterations or abolish (disconnect) your current connection
  • Book an appointment for services such as a meter inspection
  • Check the status of a project

You can track and monitor the progress of your application or update or cancel requests online too.

If you are working with a licenced electrician (or registered electrical contractor), or other specialist providers – like an energy retailer or solar installer, then they are likely to be registered already, and can submit applications via eConnect on your behalf.

Please note, remote re-energisations are available between 8am and 9pm on Saturday, Sunday, and Public Holidays.

De-energisations occur between 10:00am and 5:00pm Monday – Friday.

Disconnection requests occurring between 10:00am and 2:00pm Monday – Thursday.

Line icon drawing of house with gable roof in blue and red lightning bolt inside

Need to arrange a connection?

Visit our eConnect tool to apply today.

How to use eConnect

Information and user guides on sign up and managing your eConnect account.

Learn more
Contracts and resources