Privacy and disclaimer

HomePrivacy and disclaimer

Use of the information and data contained on this site is at your sole risk. While CitiPower and Powercor has taken reasonable care in preparing the information and data contained on this site it is provided on an “as is, as available” basis without warranty of any kind. You should note that information and data contained on this site may not necessarily apply in your particular circumstances.

CitiPower and Powercor, its agents, officers and employees:

  • make no representations, express or implied, about the accuracy of the information and data contained on this site;
  • make no representations, either expressed or implied, as to the suitability of information and data contained on this site for a particular purpose;
  • make no warranties, express or implied, that information or data contained on this site is free of infection by computer viruses or other contamination;
  • accept no liability for any use of information or data contained on this site or any reliance placed on that information or data.

Privacy Policy

We respect your privacy. We may receive information about you from yourself or your electricity retailer. We will only handle, use or disclose your personal information in accordance with applicable laws relating to personal privacy or confidentiality. Our Privacy Policy explains how we deal with your personal information.

Documents and resources

    Links to other sites

    CitiPower and Powercor is not responsible for the information or content of any website that is linked to or accessed by this site. CitiPower and Powercor does not provide any endorsement, approval, representation or warranty about any products or services that are offered by the owners of other websites.


    Copyright in all material on this site is owned by CitiPower and Powercor. CitiPower and Powercor reserves to itself all rights in such material. You must not reproduce any content on this site without first obtaining CitiPower and Powercor’s permission.

    Availability of products and services

    Products and services that are referred to on this site are not available in all areas. You should check with CitiPower and Powercor about availability. Unless otherwise stated, nothing in this site constitutes an offer for the supply of goods or services, or a promise or representation that CitiPower and Powercor will supply goods or services.

    Application to CitiPower and Powercor companies

    Unless required by the context or specified to the contrary, any reference on this site (including this Legal Notice) to CitiPower and Powercor is a reference to Powercor Australia Ltd (ABN 89 064 651 109) and CitiPower Pty Ltd (76 064 651 056).