If flooding or unusually heavy rainfall is affecting your community, then it can also inundate our electrical infrastructure.
This infrastructure is located close to the communities we serve so is subject to the same risk of flooding as your community.
We advise people to follow three important steps to be prepared:
But if heavy rain or flooding is forecast, then follow these tips to know what to do immediately before, during and after the event.
Always treat them as ‘live’ and stay at least 10 metres away. Report them immediately by calling: 13 24 12. If the situation is life-threatening, call 000.
Remember that water can damage your electrical installation and wiring. Even once flood waters subside, mud and debris can conduct electricity. This makes your property and surrounding area highly dangerous. So be cautious.
If your property has been disconnected or been inundated with water, you will need a registered electrical contractor:
State Emergency Services: Call 132 500 or visit ses.vic.gov.au. Download the VicEmergency app at: emergency.vic.gov.au. If you need interpreter services call 13 14 50.
Choose your preferences for how we communicate with you in a power outage through this service.
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