Outage notifications

Receive SMS alerts and email notifications

We can send you text message reminders for any planned power outages in your area as well as updates during major outages.

Auto Subscription: If you are the account holder with your retailer and your retailer has provided us with your mobile phone number you will automatically be subscribed to SMS notifications. Subscriptions are updated quarterly.

Self Service Subscription: If you would like to manage your own subscription, you can register on our myEnergy Portal – where you can add additional properties, select quiet times and choose notifications via SMS, email or both.

You will need the National Meter Identifier (NMI) for your property. This can be found on your electricity bill from your retailer and is a 10- or 11-digit number.

Register here