Reconnection of supply after a fault or defect form
Use this form to request reconnection of supply after a fault or defect, confirming required electrical work is complete and the site is accessible and free from hazards.
Reconnection of supply after a fault or defect form
Use this form to request reconnection of supply after a fault or defect, confirming required electrical work is complete and the site is accessible and free from hazards.
This form is to be completed by a Registered Electrical Contractor (REC) or Licenced Electrical Worker (LEW) only.
Important things to know before you start
- We cannot accept any reconnection jobs without confirming clear, hazard free access to the property.
- If the property is occupied, please ensure the owner restrains any animals during the crew’s visit.
- You must ensure there are no other hazards that may prevent crews from safely completing works.
- A Wasted Truck Visit Fee may apply if a fault crew attend and are unable to complete reconnection due to a non-network issue.
- You'll need to provide the National Meter Identifier (NMI) or meter number for the address.
CitiPower and Powercor are committed to protecting your privacy. We collect, use and share personal information from you to enable us to deliver the services that you are requesting. If you are providing us with personal information of others, you must inform them you have provided their information to us. Without this information, we (and our service providers) may not be able to deliver the services you require. For more information about how we collect, use and disclose personal information, please refer to our Privacy Policy. Alternatively, please contact us on 1300 301 101 or email us at info@powercor.com.au.