Customer feedback

We’d really appreciate your feedback on how we’re performing

Contact usCustomer feedback

CitiPower and Powercor Australia are electricity distributors. We own and manage the poles, wires and equipment that deliver your power, and are responsible for supply quality, reliability and your electricity meter.

We regularly consult with our customers and would appreciate your feedback on how we’re performing.

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Your details

Your NMI number appears on the bill you receive from your retailer

CitiPower and Powercor are committed to protecting your privacy. We collect, use and share personal information you’ve provided to review and address your feedback. If you are lodging this on someone else’s behalf, you must inform them you have provided their information to us. Without this information, we may not be able to adequately action the feedback being provided. For more information about how we collect, use and disclose personal information, please refer to our Privacy Policy. Alternatively, please contact us on 1300 301 101 or email us at info@powercor.com.au.