General enquiry

For safety reasons, please do not use this form to report:

  • Power Outages
  • Electrical Faults
  • Hazards or Public Safety Issues

These matters should be reported to our 24-7 Faults and Emergencies Contact Centre

Please allow up to 5 business days for us to respond to general enquiries.

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Your details

Your NMI number appears on the bill you receive from your retailer