Customer support form
Use this form to raise a complaint or provide positive feedback. You can also report non-urgent maintenance issues or make a general enquiry.
Customer support form
Use this form to raise a complaint or provide positive feedback. You can also report non-urgent maintenance issues or make a general enquiry.
For more information please visit the Help & Support page on our website.
If you’re having trouble completing this form, give us a call on 13 22 06 (Powercor) or 1300 301 101 (CitiPower).
CitiPower and Powercor are committed to protecting your privacy. We collect, use and share the personal information you’ve provided to manage feedback and maintenance requests, and respond to enquiries. If you are lodging this form on someone else’s behalf, you must information them you have provided their information to us. Without this information, we may not be able to action the enquiry, feedback, or maintenance request. We may share your information with other areas of the business and our contracted service providers, when necessary. For more information about how we collect, use and disclose personal information, please refer to our Privacy Policy. Alternatively, please contact us on 1300 301 101 or email us at info@powercor.com.au.