This form is provided for Electricity retailers only.
Retailers can submit enquiries and requests relating to:
- Service orders
- NMI standing data
- MSATS information
- Metering and data streams
- Energisations and special reads
- Customer details and site access
If required, please refer to the industry Retail Operations Contact List (ROCL) for process owner and escalation contact details for each business process.
CitiPower and Powercor are committed to protecting your privacy. We collect, use and share the personal information provided to address your enquiry or request. Without this information, we may not be able to address the enquiry or request. For more information about how we collect, use and disclose personal information, please refer to our Privacy Policy. Alternatively, please contact us on 1300 301 101 or email us at info@powercor.com.au.
