eConnect provides for connection application or alterations.
If you’re a Registered Electrical Contractor (REC) and require assistance, please call our 24/7 REC Hotline on 1300 360 410.
This video describes the steps required for a Non-Electrician User (solar installer, builder, customer, market participant or other) to manage their eConnect account.
Visit our eConnect tool to apply today.
CitiPower and Powercor acknowledge and respect the Traditional Owners as the original custodians of the lands and waters where we operate. We recognise First Peoples’ unique rights as Traditional Owners and their deep spiritual connection to Country, and thank them for continuing to care for it. We honour Elders past and present whose knowledge and wisdom has ensured the continuation of culture and traditional practices.


We work hard to ensure our organisation is inclusive and diverse. This means everyone can feel valued, trusted, authentic and safe at work.

Contact us online or via phone for faults and outages, as well as general enquiries.
Contact us