Report a Streetlight Fault

With your help, we’ll keep our streetlights in good working condition.

Streetlights are important for community safety and we want to keep them working which is why we promptly fix any faulty streetlights we come across on patrol in our network.

There are over 225,000 streetlights within the CitiPower and Powercor networks so we don’t always spot every problem and that’s where we’d love your assistance by reporting any faulty streetlights you see.

If it’s an emergency, please call CitiPower on 13 12 80 or Powercor on 13 24 12.

How to report a faulty streetlight

You may be eligible to receive $25 for reporting a faulty streetlight if you’re the first person to report it and we don’t repair it within two business days. Under our Guaranteed Service Level the streetlight must be:

  • The closest streetlight to your home or business
  • Located within the CitiPower or Powercor network
Have a question for our team?

Have a question for our team?