Report an issue

On this page you can report a power outage that isn't showing on our live outage map, flag a faulty streetlight for repair, or submit a non-urgent maintenance request (like broken pit lids, wildlife issues, or graffiti). 

Each option links through to the right online form to lodge your report.

If you're in a life threatening situation please call 000 immediately. 

If you're in a dangerous situation, or you rely on life support equipment, please call us straight away on the faults and emergencies numbers below. 

Powercor: 13 24 12 

CitiPower: 13 12 80