This form is provided for Electricity Retailers only.
Retailers can use the Retailer Enquiries form below, for general enquiries and update requests relating to:
- Service order scheduled / completed dates and times
- NMI standing data updates in MSATS (i.e. updating status or address – 5 days after paperwork has been received)
- Market Participant updates
- Tariff updates in MSATS
- Metering information requests from incoming meter providers to update meters to a RRIM / Comms.
- Datastream enquiries.