Media Statement: Customer concerns about power poles

31 December, 2018

We take very seriously our responsibility to ensure the network is safe and reliable.

Our extensive asset inspection and maintenance program is conducted year-round in line with our regulatory obligations and audited by Energy Safe Victoria.

In 2018, 1 in 3 of our 570,000 power poles was inspected by fully trained and qualified inspectors as part of a regular cycle.

Our network safety program is fully compliant with the Victorian Bushfire Royal Commission recommendations.

These include a requirement to inspect high bushfire risk areas every 3 years. We have elected to conduct these inspections every 2.5 years.

We are in constant contact with the customers who have raised concerns about poles in their area.

If anyone in the community has concerns about the condition of any of our power poles please report this directly to us by calling 13 24 12 or contact us via our website – powercor.com.au.

CitiPower and Powercor acknowledge and respect the Traditional Owners as the original custodians of the lands and waters where we operate. We recognise First Peoples’ unique rights as Traditional Owners and their deep spiritual connection to Country, and thank them for continuing to care for it. We honour Elders past and present whose knowledge and wisdom has ensured the continuation of culture and traditional practices.

We work hard to ensure our organisation is inclusive and diverse. This means everyone can feel valued, trusted, authentic and safe at work.

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