Media Statement: Customer concerns about power poles

31 December, 2018

We take very seriously our responsibility to ensure the network is safe and reliable.

Our extensive asset inspection and maintenance program is conducted year-round in line with our regulatory obligations and audited by Energy Safe Victoria.

In 2018, 1 in 3 of our 570,000 power poles was inspected by fully trained and qualified inspectors as part of a regular cycle.

Our network safety program is fully compliant with the Victorian Bushfire Royal Commission recommendations.

These include a requirement to inspect high bushfire risk areas every 3 years. We have elected to conduct these inspections every 2.5 years.

We are in constant contact with the customers who have raised concerns about poles in their area.

If anyone in the community has concerns about the condition of any of our power poles please report this directly to us by calling 13 24 12 or contact us via our website –