Safety Tips

Safety is important especially if you live in a bushfire prone area. Here are a few things you can do to help reduce bushfire risk and be prepared.

Be prepared for power outages:

  • Read about what to do in a power outage;
  • Prepare a contingency plan if you rely on life support equipment or need electrical items to care for babies, people with disability, elderly or pets;
  • Recharge phones and laptops so you can stay connected with family and friends;
  • Have an emergency kit ready with cash for supplies, first-aid items, medications, torches, candles, matches, a portable radio and heavy-duty gloves;
  • Back-up computers and phones to keep data safe;
  • Consider alternative power sources for water pumps and cooking sources;
  • Make sure you know how to open your garage doors and gates manually; and
  • In the event of an outage, take care and stay clear of fallen powerlines and report them to us immediately on 13 24 12.

Help reduce bushfire risk:

Stay aware and up to date:

Business owners are encouraged to:

  • Back-up their data and keep duplicate copies of all important documents in a secure location;
  • Consider alternative power sources such as a small generator which can keep refrigeration going during longer outages;
  • Check insurance policies are up to date and;
  • Consider how employees will be contacted in an emergency and if power is interrupted.








Load shedding

Load shedding is when power is turned off to some customers as there is not enough electricity being generated to meet the demand for electricity from homes and businesses.

This may happen for a range of reasons, including as a result of significant electricity use during extreme hot weather, a technical fault at one or multiple power stations, or an incident on a high voltage transmission line.

This fact sheet provides information on who initiates a load shed event and how we respond.

Documents and Resources

Want to receive outage notifications?

Want to receive outage notifications?