Our next regulatory reset is for the period of 1 July 2026 to 30 June 2031.
This will be an exciting time as we are already seeing customers changing the way they use, store, share and sell electricity. We expect these changes to accelerate with even more solar uptake, battery storage costs decreasing, and greater electrification of transport, homes and businesses.
This is all in support of state and federal government targets for net zero carbon emissions.
In this context, we need to ensure all forms of customer energy resources (CER) – such as solar, batteries, smart appliances, electric vehicles, and future innovations – can work together efficiently and flexibly in a way that benefits all customers.
We also need to maintain network stability and security and keep costs as low as possible to address cost of living pressures.
As we plan, we are thinking about a range of energy and customer scenarios and exploring these with a wide range of stakeholders. This will help our forecasting so that we can plan our major projects and service improvements to be delivered during this period.
Work started on our next regulatory proposal in 2021 and will continue until the AER makes its final decision in early 2026. The next stage from July 2026 is when the business plan is delivered.
The first steps were to review feedback from our last regulatory reset process. This has improved how we are aligning our proposal with our company vision, gathering a lot more evidence from customers to support our decision making, providing more transparent information, and ensuring our engagement is inclusive and diverse for all customers to have the opportunity to get involved. All of this is overseen by our Board and executive.
Our early engagement was purposefully broad and wide to find out about the topics we will dig deeper into during 2023 and 2024. These topics are grouped in four themes that we expect will be increasingly important to our customers as the energy market shifts to more renewable sources of power:
For more information about our consumer engagement, please see this summary of our engagement strategy.
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