Pit installations

To assess your project, we need clear and accurate information.

This includes:

• We need to know how much power you need. If you are unsure, it’s best to check with your registered electrician.
• If you need more than 80 amps per phase, you must provide maximum demand calculations (in line with AS3000). This helps us understand how your request will affect the network. If you need more information, contact your registered electrician.
• Site plan and proposed pit location – If you prefer the pit to be installed on a specific boundary, mark it on the plan. If you do not specify a preference, we will choose the closest available boundary.
• If you’re subdividing, upload your proposed plan of subdivision. This helps us to install the pit so it can supply all lots correctly.
• If you are acting on behalf of someone else or if someone else will be paying for the works, provide their details for the invoice and contract.

To apply for a pit installation, go to our online application portal, mySupply.

After logging in:

1. Select Get Power > Residential or Commercial > New or Increased Supply
2. Complete ‘New or increased supply’ application form
3. Save the application and upload any relevant documentation
4. Submit the form

We will review your details and prepare an offer. This will outline the work required and the related charges. We aim to send you an offer within 20 business days. You will then have 30 days to accept it.

As part of our assessment, we will check if the network can safely and reliably supply your property. We will also review nearby assets and underground services that may affect the work.

Application cost

There is an upfront application fee. It covers the cost of reviewing your application and preparing a firm offer. It is not refundable, but we will deduct it from any contribution you pay if you proceed with the project.

Use our quick calculator tool to estimate the cost based on how close the property boundary is to our assets.

Construction costs

Pit installation costs vary depending on the job. We will use the lowest‑cost, technically acceptable (LCTA) method to prepare your offer. Any charges are calculated in accordance with the Australian Energy Retailer’s (AER) cost-revenue test.

CitiPower and Powercor have an incremental standard charge for pit installations. These standard charges are in 5-metre intervals and will consider if the pit route needs to cross a road or not. We review and update our standard costs on an annual basis.

If we need to use non‑destructive digging to work safely around other utilities or protect trees, we will add this cost to the standard pit price. To help keep network costs and electricity bills low for all customers, customers who request a new or upgraded connection need to pay for the cost of the works.