How to use eConnect

For your workplaceConnections for your workplaceHow to use eConnect

eConnect provides for connection application or alterations. Try out step-by-step guides to help use the system.

If you are a Registered Electrical Contractor (REC) and require assistance, please call our 24/7 REC Hotline on 1300 360 410.

Need to arrange a connection?

Visit our eConnect tool to apply today.

eConnect

eConnect introduction

This video describes the steps required for a Non-Electrician User (solar installer, builder, customer, market participant or other) to manage their account.

eConnect user guides

Register and Manage your Account

Solar pre-approvals

New Connections, Alterations and Abolishments

Enquiries

CitiPower and Powercor recognise Australia’s Aboriginal and Torres Strait Islander Peoples as the First Peoples and Traditional Custodians of the lands on which we work. We pay our respects to Elders past and present and acknowledge their ancient and continuing connection to Country.

We work hard to ensure our organisation is inclusive and diverse. This means everyone can feel valued, trusted, authentic and safe at work.

Have a question for us?

Phone, email, give us feedback or make a claim.