Your safety and the safety of our communities is our number one priority. We recognise there’s a heightened sense of concern around the spread of the novel coronavirus (COVID-19) and its declaration by the World Health Organisation as a public health emergency.
Over previous weeks, CitiPower and Powercor have been monitoring the situation very closely and have taken a lead from the Federal and State Governments to ensure the safety and wellbeing of our staff and customers. We’ve also set up a response team to oversee our preparedness, and have started to enact our business continuity plans to ensure that you’ve got the power to make it through this unprecedented emergency.
We’re continuing to work on faults as required and we’re well placed to continue to respond to critical maintenance and other network activities as required.
We want you to know that we’re prepared and have been taking action to make sure that we can continue to deliver the services that you rely on CitiPower and Powercor for – a safe and reliable electricity supply.
Below is an outline of how we’ve been preparing.
CitiPower and Powercor operations
We’re prepared and ready if the situation escalates further but we also encourage you to prepare and continue to look after yourselves, your families and friends, and neighbours. Please make sure your mobile devices including phones and laptops are charged so you can continue to receive up to date information.
Further advice can be found at the links below;