Small businesses and residential customers impacted by COVID-19 in western Victoria and Melbourne’s CBD will be able to access electricity bill relief under a new support package announced by energy network businesses today.
CitiPower and Powercor are among the energy networks in NSW, Victoria and South Australia that have announced a suite of measures to provide support for residential customers and small businesses affected by the COVID-19 pandemic.
Chief Executive Officer Tim Rourke said there are 128,550 small business customers in the two network regions who are potentially eligible for this relief.
“This is a genuine offer to support these customers in a meaningful way,” Mr Rourke said.
“It effectively provides six months of support by helping them now through the trading constraints and later when hopefully they’ll be getting back to business.”
Under the support package:
In other support programs, CitiPower and Powercor are waiving disconnection and/or reconnection fees for small businesses that have temporarily ceased trading. This means they will not pay the daily supply charges.
Eligible small businesses are those that consume less than 40MWh per annum and use less than 25% of their historical average consumption during the April to June period.
Small businesses don’t need to do anything to receive the rebate. It will be automatically administered through their existing electricity retailer.
CitiPower and Powercor are continuing to deliver safe and reliable power to more than 1.2 million homes and businesses as the COVID-19 situation escalates. Customers are advised that:
For more information about CitiPower and Powercor’s response to COVID-19, visit www.powercor.com.au/COVID