Media Release: Powercor conducts $180,000 upgrade to improve safety and reliability for Maude and Lethbridge

7 May 2020

Electricity distributor Powercor will be conducting major upgrades to the electricity network this week and next week as part of critical work to improve reliability and safety in Maude, Lethbridge and surrounding area, north of Geelong.

The $180,000 upgrade will involve Powercor crews replacing six power poles and more than 3km of powerlines along Thompson Road. The critical work is designed to prevent larger unplanned outages in the future and reduce the risk of bushfires.

To allow crews to safely conduct the work, power will be turned off to 80 customers in the region on 7 May and 14 May between 8.30am and 3.30pm.

Head of Field Services Ross Young said the Powercor team had sought to minimise the impact on customers by putting on extra crews to complete as much work during the scheduled shutdowns as possible.

“We know there is never a convenient time to have a power outage and understand that now more than ever, people are relying on the continuity of power supply as they work or study from home.

We assure our customers this is critical work and appreciate their patience.”

Powercor’s routine inspection program identified the need to replace the poles and upgrade other assets in order to ensure the network continues operating safely and reliably.

With crews conducting the extensive work in steep and difficult terrain, the scheduling of the work took into consideration the seasonal weather conditions.

“By doing this critical maintenance now, we are reducing the risk of major disruptions caused by unplanned outages in the future,” Mr Young said.

All homes and businesses impacted have received a letter notifying them of the necessary power outage.

If there are changes to the work plan, then we will advise customers by SMS.

Powercor has released advice for customers on both how to prepare for potential power outages and the Victorian Government has issued advice on food safety:

https://www.powercor.com.au/outages/what-to-do-in-a-power-outage/tips-and-frequently-asked-questions/

https://www2.health.vic.gov.au/public-health/food-safety/food-safety-information-for-consumers/food-safety-during-power-outages

Our contact centre remains fully operational for enquiries and support:

Powercor: 13 22 06 for general enquiries or 13 24 12 for service difficulties and faults

For residents who rely on electricity to provide vital health support, we recommend they check their contact details are updated with our Customer team via phone: 13 22 06 or email info@powercor.com.au.