Our values underpin everything we do, every day.

Live safely

Safety is our first priority. We never compromise health and safety, either at work or at home. We are constantly aware of risks to ourselves and others and actively manage them. We share our experiences so that we all learn.

  • Stop, think, plan then act
  • Look out for your workmates
  • Be aware of and follow safety procedures
  • Speak up if something is not safe.

Be customer and community minded

We listen to our customers, strive to meet their needs and keen them informed. We make a positive contribution to our communities. We deliver on our promises.

  • Do what you say you will do
  • Own the customer outcome
  • Help people understand why we do what we do
  • Be conscious of our environmental footprint
  • Treat customers as you would like to be treated

Succeed together

We work together as a team and value the diversity and contribution of our workmates. We always act in a fair and responsible manner and show each other respect. We strive for success as a business while upholding the values that underpin everything we do.

  • Act with integrity and treat others with dignity and respect
  • Be honest and open in all dealings
  • Have courage to give and receive constructive feedback
  • Communicate with each other openly and often
  • Share and celebrate team success

Improve our business

We drive and lead change to be more efficient and effective for the benefit of our workmates, shareholders and other stakeholders.

  • Be open to new ideas and ways of working
  • Speak up and express your ideas
  • Embrace new technology that helps you and others to do things better
  • Be part of the solution
  • Support each other to understand why change is occurring and to meet any challenges

Be the best you can be

We strive for excellence in everything we do and are always accountable for our own performance. We give our best at all times and help our workmates do their best as well.

  • Have a ‘can do’ attitude
  • Take charge of your development and growth
  • Treat the business as if it was your own
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