We supply power through our network of poles, wires and infrastructure. We also own and manage the meter that tracks electricity use in your home. The meter sends data to your retailer who issues your electricity bill.
We’re happy to have you. On this page, learn about our role as a distribution network in the energy supply chain, including how we provide you with safe, reliable and affordable electricity.
If the power goes off, you can report it to us or by call 13 12 80 for CitiPower or 13 24 12 for Powercor.
Don’t wait at your letter box when you can get digital notifications for planned power outages. You can also add additional household members or carers, so they receive notifications too.
Our friendly and experienced staff based in Victoria are available to answer any queries you have.
|Life support emergency||13 12 80||13 24 12|
|Service difficulties and faults||13 12 80||13 24 12|
|General enquiries||1300 301 101||13 24 12|
|Telephone interpreter service||13 14 50||13 14 50|
Our range of online services allow you to:
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