It starts with large-scale generators – hydro, wind, solar, coal and gas-fired – that produce the electricity in the National Electricity Market.
Generated electricity is transported at high voltage along transmission lines. These are the large towers with multiple powerlines that you’ll see across the country.
CitiPower and Powercor take the power from these transmission lines, convert into a lower voltage, and then distribute it via our network of poles and wires to your home or business. Our role is to make sure power is safely and reliably delivered to your electricity meter.
We take care of your electricity meter, which measures the amount of electricity that you use.
We share your electricity data with your energy retailer, who is responsible for sending your electricity bills. You’ll need to talk to them regarding your pricing plan or to pay your bills.
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